Help Center
Welcome to the SoulSpace Help Center! We’re here to assist you with all your home and décor shopping needs. Browse the sections below to find answers to common questions or reach out to us directly for personalized support.
1. Orders & Payments
- How do I place an order?
Simply browse our website, add items to your cart, and proceed to checkout.
- What payment methods do you accept?
We accept major credit cards, digital wallets, and other secure payment methods.
- Can I change or cancel my order?
Orders can be modified or canceled within 1 hours of placement. Contact us immediately for assistance.
2. Shipping & Delivery
- Do you offer international shipping?
Yes, we ship to select countries. Check our shipping policy for details.
- How can I track my order?
Once shipped, you’ll receive a tracking number via email or SMS.
- What are the shipping costs and timelines?
Costs and delivery times vary by location and order size. Free shipping is available on eligible orders.
3. Returns & Refunds
- What is your return policy?
Returns are accepted within 7 days] of delivery for unused items in original packaging.
- How do I initiate a return?
Contact our support team or visit the Returns page to start the process.
-When will I receive my refund?
- Refunds are processed within 7 days after the returned item is inspected.
4. Product Information
- Do you offer customization?
- Yes, customization is available on select items. Contact us for more details.
- Are your products sustainable?
- Many of our products are eco-friendly, using sustainable materials and practices.
5. Design Support
- Can you help me with interior design ideas?
- Yes! Explore our blog for inspiration or contact our design experts for personalized advice.
6. Contact Us
- Email - spaceandsoulstore@gmail.com
- Phone - 5134794194
- Live Chat:** Available during business hours on our website.
We’re here to make your shopping experience smooth and enjoyable. If you need further assistance, don’t hesitate to reach out!